Shipping policy

We offer shipping services to customers within the United Kingdom.

1. Processing Time

Orders are typically processed and shipped within 1-3 business days (excluding weekends and holidays) from the date of purchase.

2. Shipping Methods

We offer the following shipping methods:

• Standard Shipping: Estimated delivery time within the United Kingdom is 1-3 days.

3. Shipping Fees

Shipping fees are calculated based on the shipping method selected, the destination, and the weight and dimensions of the package. You can view the shipping cost during the checkout process before finalizing your purchase.

4. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

5. Lost or Damaged Packages

In the rare event that your package is lost or arrives damaged, please contact our customer support team immediately. We will work to resolve the issue and provide a replacement or refund as appropriate.

6. Address Accuracy

Please ensure that your shipping address is accurate and complete when placing an order. We are not responsible for packages delivered to incorrect addresses provided by the customer.

7. Contact Us

If you have any questions or need assistance with your order or shipping, please do not hesitate to contact our customer support team at shop@coralland.co.uk

8. Policy Updates

We reserve the right to update or modify our shipping policy at any time. Any changes will be posted on our website, and the revised policy will apply to all orders placed after the effective date of the update.